General product questions:
Do Purple Prairie products contain synthetic fragrances or artificial colors?
We use only pure plant derived essential oils and extracts which give our products their beautiful aromas. Most of our products have no added color. Some of the soaps are colored with spices, clay and natural mineral oxides just for fun.
Do your products contain parabens or other chemical preservatives?
No, we have never used chemicals to give our products an endless shelf life. Mother nature provides excellent natural alternatives including rosemary extract.
What are the benefits of the ingredients in Purple Prairie products?
Follow this link to learn more: http://www.purpleprairie.com/aromatherapy
Do Purple Prairie products irritate sensitive skin?
We cater to sensitive skin! It's one of the most important reasons why we are in business today and the ingredients we use reflect that. As with any skin care product, test it on a small area first.
Are Purple Prairie products safe for children and pregnant women?
Our skincare products are safe for children. Women that are pregnant can use most of our products with confidence but should educate themselves about which essential oils to avoid. Some essentials to avoid when pregnant include peppermint, rosemary, cinnamon and clove.
Do you test on animals?
We are in compliance with Leaping Bunny and the PETA statement of assurance. We do not test on animals and do not purchase materials from any company who tests on animals.
Are Purple Prairie products gluten free?
Yes. We use Certified Gluten Free Oatmeal in our artisan soaps
Are Purple Prairie products certified organic?
Although we use certified organic ingredients when possible, the finished products do not carry an organic seal yet. However, our products meet and exceed organic standards and will reflect this when we complete the organic certification procedure.
How do I store my products and what is the shelf life?
Purple Prairie products will be good approximately 36 months from open date when stored at room temperature and out of direct sunlight. It is best to avoid exposing products to extreme heat or cold.
Are the essential oils in the products therapeutic grade?
Yes and many are also organic.
Does the Palm oil you use in your soaps come from sustainable sources?
We proudly use organic, sustainable palm oil. This palm oil is QAI-certified organic, sourced from Colombia, and holds USDA, NOP, RSPO, and the well respected Rainforest Alliance certifications. The palm oil industry faces major objections due to its production impact on wildlife, specifically orangutans in Borneo and Sumatra. We are intentional about the country of origin of our palm oil and source product from countries where the orangutan is not native.
Which products can help eczema and psoriasis?
We have received regular feedback from customers that our products give relief from the symptoms of eczema, psoriasis and other skin conditions. However some products stand out more than others including: healing body balm, body butter, gardener's salve, and oatmeal soaps. Our products are not medicines or drugs, they are natural remedies that support and unite with your body’s ability to heal itself.
What is your best product for dry skin?
All of them!
My product looks different this time than the last time I bought it. Why?
Because we use only natural ingredients, the end result can vary slightly from one batch to another but almost never noticable. Normal variance in sunshine, rain, or temperature from year to year or harvest time can all subtly affect natural ingredients. One year’s pressing of Organic Extra Virgin Olive Oil may be greener in color than another’s, or you may experience a stronger or subtler scent with an essential oil. These are all normal and to be expected with natural ingredients, and do not effect the quality or efficacy of the product.
What about shipping, returns and payment?
Follow this link: http://www.purpleprairie.com/terms
How do I use a discount code?
Enter the code in your shopping cart by clicking Apply Discount or click the link in the top right corner during check out.
Can I use more than one discount code at a time?
No, only one discount code can be used per order.
Can I get free samples?
Every order comes with a soap sample! Let us know in the comment section of your order if there is a specific soap sample you would like.
Why is shipping so expensive?
What are EWG cosmetic safety ratings?
The Skin Deep Cosmetic Database is an independent, non-profit resource that provides an objective evaluation of over 50,000 ingredients against 50 toxicity and regulatory databases. It is the world's largest and most popular product safety guide. Purple Prairie Botanicals is very honored and proud to be considered a Skin Deep CHAMPION!
The SkinDeep Cosmetic Safety Rating is a range from 0 (low hazardous score) to 10 (high hazardous score). All Purple Prairie products have earned the lowest possible hazardous rating of 2 or less. Here is a link to Skin Deep's website: http://www.ewg.org/skindeep/.
Nothing makes Purple Prairie happier than to hear that we have pleased our customers. We wish you the best and hope that you continue to enjoy our store.